CustomCARE© Pack – With 3.0 Programming Software

Education Required For Purchase

The CustomCare© Pack comes with Windows compatible software (Not Mac Compatible) and one pocket-sized microcurrent satellite. The CustomCare© software resides on the practitioner’s Windows PC computer and allows the practitioner to prescribe specific protocols for any specific patient.  The software contains 210 updated protocols.

Software is meant for professional use only and it is not recommended to be sold or provided to patients. If the practitioner does provide the software to a patient, it is the practitioners responsibility to show the patient how to use the software and prescribe the patient treatment protocols. PDI cannot provide medical advice.

The software allows the practitioner to use these standard protocols or create and store completely unique protocols customized for an individual patient or situation. The practitioners can also program and store specific single frequency combinations to use the satellite in a way that approximates a Precision Care. The customized protocols can be stored in the software and then later transferred on to any individual satellite.

The practitioner can then transfer up to 45 protocols of preprogrammed sequences of frequencies from the software mode bank storage onto a small handheld CustomCare© microcurrent “satellite”. The satellites can be used in the office or sold and sent home with patients.

The frequencies being delivered, the polarity, the time elapsed and remaining, and the current level is all shown on the LED screen. This feature is essential on any unit being used for delivering frequency specific treatments. In the event of a beneficial effect or any reaction, the practitioner needs to know what frequency was running when that effect occurred.

The software allows/ requires the practitioner to set an “expiration date” on each satellite, depending on when the patient should return for reassessment. When the unit reaches the “expiration date” the satellite will stop running and delivers a notice to the patient that the unit needs to be reprogrammed by the practitioner. This feature ensures that the practitioner doesn’t lose touch with the patient simply because the patient has a unit to use to reduce symptoms at home.

Because the CustomCare© can be sent home with patients it has no manual mode. The satellite can be paused but cannot be advanced, cannot skip a frequency or hold on any specific frequency. The satellite cannot enter any frequency onto itself, all frequency sequences must be entered into the protocol stored on the computer and then loaded onto the satellite.

This device uses a 9v battery. With average daily use, the battery lasts approximately one month. Battery life will vary depending on quality and age of the battery, how it has been stored and how many hours it has been used. Use of rechargeable batteries is not recommended. The unit displays a battery level indicator and will notify the user when the battery is too low to operate the device.

Education required to purchase.

Expedited orders must be placed before 1:00 PM Pacific Time.  After 1:00 PM orders will ship the following day.


CustomCare Pack Includes:
FSM Unit
9 Volt Battery
1 Pack One-Time Use Sticky Pads
Lead Wires*
Programming Cable
USB Adapter Cable
USB Adapter Driver CD
Email with CustomCare Software & User Guides
Product Support** (technical product support only)

*Leads are sensitive to mishandling and are not covered by warranty.  Please inspect immediately upon receipt and return to distributor within 7 days if the defect is present. 

**Units include up to 2 hours of live product support.  Additional live support may be purchased if needed.

Equipment Financing

Additional information

Weight 2 lbs
Dimensions 10 × 6 × 4 in