- Your CustomCare software comes with up to 2 hours of free limited tech-support. We can:
- Help with installation
- Help with troubleshooting
- We can’t help with
- Programming custom protocols – this is a pay for service
- Finding errors in custom built protocols
- Teach how to use the software. – We provide written and video resources on how to use the CustomCARE software
- The CustomCARE software is designed to run on a Windows PC. Please note that although the software can be loaded on to Apple computers using third-party software, we are not able to provide tech-support on that hardware.